SHIPPING & DELIVERY

We ship our Christian merchandise and custom Cr8tions Rugs in the United States, aiming to get each order to you as soon as possible. Shipping times vary based on your location and item type, but orders are typically processed within 3-5 business days. You’ll receive an email notification with tracking details as soon as your order is on its way!

 

EASY RETURNS

We want you to be fully satisfied with your purchase! If for any reason you're not happy, you can return items in original condition within 30 days of receiving them. Please note that custom items may be final sale unless they arrive damaged or defective. Contact us for more return information.

 

TRACKING YOUR ORDER

Once your order has shipped, you'll receive a tracking number via email. Just click the link in the email to track your package in real-time, so you know exactly when it will arrive.

 

MONEY BACK GUARANTEE

If for any reason you are not completely satisfied with your purchase, we offer a money-back guarantee on eligible items within 30 days. Our goal is for you to feel confident and joyful with every purchase!

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100% SECURE ORDERING 

Your security is our priority. We use industry-standard encryption to protect your payment information and ensure a safe checkout process. You can shop with confidence, knowing your data is secure.

 

PRIVACY POLICY

At cr8tions, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

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1. Information We Collect
We may collect personal information when you:

• Place an order (e.g., name, email, shipping address, payment information).

• Subscribe to our newsletter.

• Contact us with questions or requests. We also gather information such as IP address, browser type, and pages visited for website analytics and to improve your shopping experience.

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2. How We Use Your Information
The personal information we collect allows us to:

• Process and fulfill orders.

• Communicate order updates and respond to inquiries.

• Send promotional materials and updates (you may opt out at any time).

• Analyze and improve our website’s usability and product offerings.

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3. Sharing Your Information
We do not sell or rent your personal information to third parties. Your information may be shared with trusted third-party services, such as payment processors and shipping companies, solely to complete your orders. These third parties adhere to privacy and data protection laws.

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4. Data Security
We use industry-standard security measures, such as encryption, to protect your information during transmission and storage. While we strive to protect your data, please remember that no method of electronic storage is completely secure.

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5. Cookies
Our website uses cookies to enhance user experience, remember preferences, and track website usage. You can adjust cookie settings in your browser, but please note that disabling cookies may affect your website experience.

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6. Your Rights
You have the right to:

• Access the personal information we have about you.

• Request corrections or updates to your information.

• Opt out of promotional communications at any time.

• Request deletion of your personal data, subject to any legal retention requirements.

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7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated via email or website notice.

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8. Contact Us
For questions, requests, or to exercise your privacy rights, please contact us at:

cr8tions
Email: destined1creations@gmail.com